Navhoo Driver App Privacy Notice


Navhoo understands that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone who uses Our App and will only collect and use information in ways that are useful our Drivers and in a manner consistent with your rights and Our obligations under the current GDPR regulations.

This Notice applies to Our use of any and all data collected by us in relation to your use of Our App. Please read this Privacy Notice carefully and ensure that you understand it. Your acceptance of Our Privacy Notice is deemed to occur upon your first use of Our App. If you do not accept and agree with this Privacy Notice, you must stop using Our App immediately.

  1. Definitions and Interpretation

    In this Notice the following terms shall have the following meanings:


    means an account required to access and/or use certain areas and features of Our App;


    means a small text file placed on your computer or device by Our App when you visit certain parts of Our App and/or when you use certain features of Our App. Details of the Cookies used by Our App are set out in section 12, below;]

    “Our App”

    means this are phone app,

    “Cookie Law”

    means the current and relevant sections of PECR the Personal Electronic Communications Regulations


    Means Navhoo Tech Limited, a limited company registered in England under 09781483, whose registered address is 694 Romford Road, London. E12 5AJ.


  1. Data Protection Officer

    Our data protection officer can be contacted at
  1. Scope – What Does This Notice relate to?

    This Privacy Notice applies only to your use of Our App. It does not extend to any websites that are linked to from Our App (whether We provide those links or whether they are shared by other users). We have no control over how your data is collected, stored or used by other websites and We advise you to check the privacy notices of any such websites before providing any data to them.


  1. What Data Do We Collect?

    Some data will be collected automatically by Our App, other data will only be collected if you voluntarily submit it and consent to Us using it for the purposes set out in section 5, for example, when signing up for an Account. Depending upon your use of Our App, We may collect some or all of the following data:

    1. Information you give us:


  1. How Do We Use Your Data?
  1. How and Where Do We Store Your Data?
  1. Do We Share Your Data?

    We do not share your data with any Parties unless legally required to.
  1. What Happens If Our Business Changes Hands?

    We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Data provided by users will, where it is relevant to any part of Our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Notice, be permitted to use the data for the purposes for which it was originally collected by Us.
  1. Your Rights as per GDPR

    You may access certain areas of Our App without providing any data at all. However, to use all features and functions available on Our App you may be required to submit or allow for the collection of certain data.
  1. How Can You Access Your Data?
    You have the legal right to ask for a copy of any of your personal data held by Us (where such data is held).Please contact Us for more details at, or using the contact details below in section 14.

    Summary of Your Rights under GDPR

    Under the GDPR, you have:


  1. What Cookies Do We Use and What For?
  1. Third-Party Cookies:

    The tables below list some of the internal and third-party cookies we use. As the names, numbers, and purposes of these cookies may change over time, this page may be updated to reflect those changes. For more information on how we use these cookies, please refer to our Cookies Notice.

    Host Name

    Cookie Name


    More information



    To process payment on NavHoo

    Stripe privacy Statement



    For any kind of support system

    Zendesk privacy statement



    To send email to NavHoo users

    Sendgrid privacy statement



    To send any kind of sms

    Twilio privacy statement


    For any kind of call placed on navhoo



    Tracking rides, showing driver’s

    Google privacy statement


    To fetch nearby places


    To fetch direction between pickup and destination



    TO send notification

    Firebase privacy statement

    Mix panel


    To generate bug report in app

    Mix panel privacy statement

  1. Automated Decision-Making and Profiling
  1. Contacting Us
    If you have any questions about Our App or this Privacy Notice, please contact Us by email at, or by post at 694 Romford Road, London. E12 5AJ. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you.


  1. Changes to Our Privacy Notice

    We may change this Privacy Notice as we may deem necessary from time to time, or as may be required by law. Any changes will be immediately posted on Our App and you will be deemed to have accepted the terms of the Privacy Notice on your first use of Our App following the alterations. We recommend that you check this page regularly to keep up-to-date.