Navhoo Customer App Privacy Notice


Navhoo understands that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone who uses Our App and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and Our obligations under the current GDPR regulations.

This Notice applies to any and all data collected by us in relation to your use of Our App. Please read this Privacy Notice carefully and ensure that you understand it. Your acceptance of Our Privacy Notice is deemed to occur upon your first use of Our App. If you do not accept and agree with this Privacy Notice, you must stop using Our App immediately.

  1. Definitions and Interpretation
  2. In this Notice the following terms shall have the following meanings:


    means an account required to access and/or use certain areas and features of Our App;


    means a small text file placed on your computer or device by Our App when you visit certain parts of Our App and/or when you use certain features of Our App. Details of the Cookies used by Our App are set out in section 12, below;]

    “Our App”

    means this website,

    “Cookie Law”

    means the current and relevant sections of PECR the Personal Electronic Communications Regulations


    Means Navhoo Tech Limited, a limited company registered in England under 09781483, whose registered address is 694 Romford Road, London. E12 5AJ.

  1. Data Protection Officer
  1. Scope – What Does This Notice relate to?

    This Privacy Notice applies only to your use of Our App. It does not extend to any websites that are linked to from Our App (whether We provide those links or whether they are shared by other users). We have no control over how your data is collected, stored or used by other websites and We advise you to check the privacy notices of any such websites before providing any data to them.

  1. What Data Do We Collect?
    1. Some data will be collected automatically by Our App, other data will only be collected if you voluntarily submit it and consent to Us using it for the purposes set out in section 5, for example, when signing up for an Account. Depending upon your use of Our App, We may collect some or all of the following data:

    2. Information you give us:

    This is information about you that you give us directly when you interact with us. The GDPR privacy law requires us to explain to users, for each category of information we collect, why we collect it and for what reason.

  1. How Do We Use Your Data?
  1. How and Where Do We Store Your Data?
  1. Do We Share Your Data?
  1. What Happens If Our Business Changes Hands?
  1. Your Rights as per GDPR
  1. How Can You Access Your Data?
  1. What Cookies Do We Use and What For?
  2. The tables below list some of the internal and third-party cookies we use. As the names, numbers, and purposes of these cookies may change over time, this page may be updated to reflect those changes. For more information on how we use these cookies, please refer to our Cookies Notice.

  1. Third-Party Cookies:
  2. Host Name

    Cookie Name


    More information



    To process payment on NavHoo

    Stripe privacy Statement



    For any kind of support system

    Zendesk privacy statement



    To send email to NavHoo users

    Sendgrid privacy statement



    To send any kind of sms

    Twilio privacy statement


    For any kind of call placed on navhoo



    Tracking rides, showing driver’s

    Google privacy statement


    To fetch nearby places


    To fetch direction between pickup and destination



    TO send notification

    Firebase privacy statement

    Mix panel


    To generate bug report in app

    Mix panel privacy statement

  1. Automated Decision-Making and Profiling
  1. Contacting Us
  2. If you have any questions about Our App or this Privacy Notice, please contact Us by email at, or by post at 694 Romford Road, London. E12 5AJ. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you.

  1. Changes to Our Privacy Notice
  2. We may change this Privacy Notice as we may deem necessary from time to time, or as may be required by law. Any changes will be immediately posted on Our App and you will be deemed to have accepted the terms of the Privacy Notice on your first use of Our App following the alterations. We recommend that you check this page regularly to keep up-to-date.